HELPING YOU INTELLIGENTLY ASSESS YOUR BUSINESS PERFORMANCE

Test Purchasing is a service provided by Enigma Security (Europe) Limited to help organisations to assess their business performances, their productivity, losses and customer service from a customers’ point of view.

Our Operatives are experienced in assessing and recognising vulnerabilities, telltale signs of dishonest activity and uncovering staff/customer collusion.

The Operative will carry out a brief assessment of the operation, highlighting their views and observations on the following;

  • Customer information signage
  • Customers handling stock without supervision
  • Integrity of sales staff
  • Activities of sales staff
  • Sales staff interaction with customers
  • Sales support and assistance
  • Positioning of CCTV
  • Security and active checks being carried out
  • Noting any deliveries and or collections
  • Perimeter and brief overall view of security.

Having provided this service to numerous Clients including Builders Merchants, the Licensing Trade, Warehousing, and Haulage Companies, we are able to provide a vast amount of information about the day-to-day operation of your business at ‘ground level’.

Benefitting from our many years’ experience, Enigma have assisted clients to identify and rectify numerous faults, together with thefts in excess of £1 Million.

Enigma Security take an holistic and consultative approach to security. Test Purchashing is just one way in which we can help your business, and may be more effective in conjunction with our other service offerings.

Get in touch today on 01453 521 144 for a friendly and expert consultation.

CASE STUDY

Enigma Security (Europe) Limited were instructed by a major builders merchants to carry out a Test Purchase on one of their yards after they discovered large stock losses during a routine Internal Audit.

We were also requested to carry out a Test Purchase to ascertain staff integrity, site Security and where possible, how the losses were occurring.

It was swiftly identified by the Enigma Security (Europe) Limited Operative that a Senior Member of the yard staff was selling large amounts of stock from the yard for personal gain.

After he accepted cash for goods from the Enigma Security (Europe) Limited Operative, he was interviewed and admitted larger scale theft over a number of years. The employee was dismissed and later successfully prosecuted.

FIND OUT HOW WE CAN HELP YOUR BUSINESS

We have used Enigma Security (Europe) Limited on numerous occasions to carry out Test Purchasing and have found them to be extremely efficient and professional.”

PAUL BAKER
TRAVIS PERKINS